An enormous thank you to Engaging Networks Accredited Partners and the many attendees who joined us on March 26, 2020 (the last day of the cancelled 2020 Nonprofit Technology Conference) for the NTEN-a-thon – a day of sessions to raise funds and awareness for NTEN. The event was an enormous success and you can continue to enjoy content right here on this page!

How can I watch content? Just click the session title below to expand the section. Your recording will appear in the expanded section.

These are raw recordings of the live presentations to preserve the spirit and intent of the NTEN-a-thon. You’ll see a pause of 3 – 5 minutes at the beginning as we wait for attendees to join (just skip a head if you don’t want to wait) and hear us asking viewers to support this amazing organization with a donation – just click here to make a gift today.

Who contributed to NTEN-a-thon? Partners Engaging Networks, M+R, 4Site, Raise the Roots, Firefly Partners, Yeeboo Digital, HJC and Grassriots. Friends and clients from National Trust for Historic Preservation, PETA, WETA, and more. Enjoy the presentations!

Schedule AND Recordings

Presenters: Michael Johnston of HJC and guests

Description: Join Michael Johnston from hjc and special guests as they present the findings of the sixth annual digital outlook report. In this session we reveal the digital trends and integration in the nonprofit sector. We have tracked the sector for six years and have identified important progress towards digital trends, evolution and a peep into the near future. How do you compare? What similarities does your organization share with others? What can you expect in the future? Join us to find out and build these findings into your 2020 digital strategy.

Presenters: Elizabeth Kyi, Senior Digital Project Manager and Katy McIntyre, Manager, Digital Marketing Services at Yeeboo Digital

Description: Have you been diligently collecting data for your nonprofit but don’t know what to do with it? Trust us, you’re not alone. Big numbers in your reports can feel good but they may not necessarily correlate to results that make an impact to your organization. Join Yeeboo Digital’s Elizabeth Kyi and Katy McIntyre as we walk through how to build a data-driven campaign and share some best practices for working with your fundraising data. We’ll share case studies, key tips and implementation strategies based on Yeeboo’s revenue-based approach to online fundraising to help you stay focused on the most important benchmarks for goal-based campaigns, marketing and appeals.

Presenters: The Developers of 4Site Interactive Studios

Description: We’ll be narrating the live build-out and customization of new page templates for a random non-profit chosen at the beginning of the Webinar. Come join us to participate in the live chat and see how easy it is to create your own beautiful page templates, learn about performance and SEO best practices, and get tips for common page customizations. No coding experience necessary, but some knowledge is helpful. This exciting session was presented live in Twitch.

>>VIEW THE SLIDE DECK

>> VIEW THE WORKING CODE DOCUMENT

Join Jessica Bosanko Senior Vice President at M+R, Steve Kehrli, Vice President of Development at PETA and Jeff Regen, Vice President of Development at WETA to learn how these seasoned professionals navigate sudden events that impact fundraising. We’ve never seen change like we’re seeing today but insights from past experiences and knowledge from tried experts can help inform your decisions. This is an open roundtable discussion – no presentation – so please be ready to ask your questions!

Presenter: Brandon Fuller, Founder and Strategist at We Raise the Roots

Description: You can design a marketing automation Anyway You Want It. But to keep those supporters turning to you with Open Arms, make sure you’ve setup these four Journeys. Raise the Roots’ Brandon Fuller will walk you through the different ways Humane Society International has successfully configured four categories of automations to welcome and re-engage supporters, while growing monthly giving and birthday peer-to-peer campaigns. See the stats, emails, and automation designs, then learn how to setup your own.

>>VIEW THE FULL SLIDE DECK HERE

Presenters: Eric Rubin of Engaging Networks and Maan Sacdalan of the National Trust for Historic Preservation

Description: Since 1988, the National Trust has used its list of America’s 11 Most Endangered Historic Places to raise awareness about the threats facing some of the nation’s greatest treasures. The list has been so successful in galvanizing preservation and awareness-raising efforts off-season that only a handful of sites have been lost and the campaign routinely achieves +1 billion media impressions.

This session explores how any organization can discover and select the mission-oriented stories and assets to connect with a wide-reaching, national audience in a way that is simultaneously targeted to diverse, local communities.

This session will further focus on the tactics used to build media buzz while also using integrated marketing best practices to turn this publicity into real conversions of new and sustaining donors and activists.

Presenter: Karen Hopper, Senior Data Strategist at M+R

Description: We’ve seen nearly everything that can go wrong in an A/B test go wrong. Many of these failures resulted in our greatest learnings about how to A/B testing correctly. Let us share with you what to look out for so you don’t have to make some of these mistakes yourself! During this 30 minute session, we will touch on what makes a good test hypothesis, controlling variables, audience size and composition, and evaluating test results — with examples along the way of real live tests gone wrong and explanations of what could have saved them.

>>CLICK HERE TO VIEW THE PRESENTATION DECK

Presenter: Amy Peyrot, Vice President at M+R

Description: Chances are, you think of your marketing by channels: Email, website, advertising, and (maybe) a few other ways to communicate with your supporters. But that isn’t how people interact with the world, and it shouldn’t be how your marketing program runs either! Join this session as we talk about WHY it is critical to have a “supporter first” program (talking points you can share with your boss!) and HOW to take steps towards building that elusive omni-channel program.

>>CLICK HERE TO VIEW THE PRESENTATION DECK

>>CLICK HERE TO LEARN MORE ABOUT FIREFLY PARTNERS

Presenter: Firefly Partners

Description: What do you do with the subscribers on your list who just aren’t opening your emails? That’s where re-engagement campaigns come in. Re-engagement is the email marketing equivalent of reaching out to a bunch of old friends you’ve lost touch with and trying to reconnect with them. A few of them respond, a few might not, and a handful could actually become deep important relationships again. No matter what, the end result will help your organization with data cleanliness. Here’s how we suggest preparing for a re-engagement campaign and a few different approaches you can take for different segments of your inactive list.

Presenters: Ryan Baillargeon, Founder OF Grassriots and Leah Henderson, Director of Strategy at Grassriots

Description: We don’t need to tell you how things have changed drastically in the last few weeks. What we can share with you, however, is how your organization can respond to a crisis when you have something valuable to contribute. Grassriots is working actively on a number of COVID-19 related crisis response campaigns right now, and we’ve done crisis response and emergency campaigns before with national and international organizations.

Crisis response campaigns are a different animal from typical digital campaigns. We’ll take you through the must-dos and must-haves, including:

– the best strategy and creative considering the moment and potential developments
– the digital infrastructure you need, including the marketing-to-donor conversion funnels
– the marketing plan and media spend to succeed.

Thank You from NTEN

Chloe Green is a copywriter and digital campaigner with almost a decade of experience in the charity and political sectors. She’s delivered campaigns, copy and consultancy for a raft of good eggs including Anthony Nolan, the National Union of Students, St Mungo’s, and Hillary for America. She was Social Media Manager at the Labour Party between 2016–2019 and now she’s Head of Creative with the lovely team at Forward Action. She leads on fundraising emails, UX copy, and all creative facilitation. She’s an expert in email list growth, digital strategy, organic and paid-for social media, and digital mobilisation.

Rachel founded the specialist charity web agency, Rechord, in 1999. Between 1999 and 2012 they created hundreds of different web applications for organisations in the UK and internationally.
In 2013 she became the 'Donor Whisperer' and focused on helping small to medium-sized non-profits to reach new donors and activists and from there increase their income. She uses a unique process that combines the benefits of consultancy with capacity building.
Her clients include Traidcraft Exchange, the Overseas Development Institute, Jubilee Debt Coalition, the Leprosy Mission of England and Wales, Tax Justice UK, The Canary, Humanity and Inclusion, the Anti-Tribalism Movement, BRACE, New Family Social, Arseh Sevom - and that's just the last year.
She also feels weird writing about herself in the third person.

Ellen is Campaigns Manager overseeing national and local campaigning at the MS Society. She has worked at the MS Society for 2 and a half years, with roles at Scope and Guide Dogs prior to this.

Hannah is Senior Campaigns Officer at the MS Society, working on their local campaigning programme, Local Action for MS and also on social care and carers. She’s worked at the MS Society for a year and a half, and was previously at the MND Association and National Voices.

Executive Director of C6 Digital, London based agency

Emily has worked at Guide Dogs for the Blind Association since 2019, working on a range of campaign areas to empower people with vision impairments to live the life they choose. Prior to this, Emily working in parliament and severed as a borough councillor.

Brani Milosevic ia a digital consultant and coach at https://www.digitalleadership.ltd/
She helps individuals, teams and organisations to learn how to seize the opportunities offered by digital and navigate its challenges.
Brani set up the Digital Leadership Forum, is an NCVO trainer, a CharityComms mentor and a qualified executive coach.

Rhiannan Sullivan is the Vice President of strategy and partnerships of social action network, Care2.com. Over the past 10+ years, she has worked with hundreds of UK and EU charities helping them grow and develop their digital fundraising programmes. Prior to working for Care2, Rhiannan worked at then political campaigning agency Blue State Digital, a global leading digital strategy agency who has helped many organisations build and engage online communities, clients included political and advocacy campaigns, non-­‐profit organisations, cultural institutions and global consumer brands.

Calum manages social, email and some digital campaigns at CPRE, and is CPRE’s expert Engaging Networks user, working on development and helping other teams make the most of the platform. Happiest working on campaigns for change or rambling around in the countryside.

Brandon Fuller is Engaging Networks alumni and owner of Raise the Roots, a digital agency that has supported over two dozen organizations on Engaging Networks - helping them to maximize their digital engagement using this powerful platform. He previously managed global online advocacy campaigns for the Pew Charitable Trusts and has worked in the nonprofit community for nearly two decades.

I joined the Woodland Trust in 2018 and now lead on policy and engagement campaigns working to improve protection, restoration and high quality creation of woods and trees. Prior to campaigning for trees, I worked in Peterborough, tackling fuel poverty in the community. I care deeply about the climate and nature crises and the many, intersectional impacts and solutions. Endlessly inspired and energised by the dedication and passion of our supporters and the public who take action time and time again.

Hannah Mudge is Digital Innovation Manager at The Leprosy Mission England and Wales and has had the privilege of seeing the 147-year-old international development charity evolve over the last decade, from sending out its first online fundraising appeal to achieving record levels of income despite the challenges faced since the start of the pandemic. She is based in Peterborough and enjoys running, cooking and reading in her limited spare time when not parenting two lively boys. During 2020 she added ‘homeschooling’ to her skillset although what Ofsted rating she would achieve is probably best left to the imagination.

I am a campaigner in the Woods Under Threat team at the Woodland Trust. My role is to help protect ancient woods and trees from damaging developments across the UK. Ancient woods and trees are irreplaceable, so we work hard to stop any further loss of these precious habitats and ensure they are protected for the benefit of people and wildlife.

Matt Strong is the Campaigns and Engagement Officer for the Ramblers.

He has recently run campaigns on increasing the number of new green walking routes in some of our biggest cities, including London and Manchester. He has also been leading on the Ramblers’ campaigns work around the Environment Bill. Matt has a background in politics after spending a decade as an elected councillor on Manchester City Council and having previously worked for two Members of Parliament and a political party.

Claire Warner is a former charity Fundraising Director & Senior Leader, turned Culture & Wellbeing consultant.

It was in trying to throw herself back into her beloved Fundraising Director role after 12 months' treatment for aggressive breast cancer, that Claire realised the focus & memory loss and heart condition side effects she'd been left with after her treatment, plus the life-changing experience of the illness itself, meant (guttingly!) a 300% commitment, 50+hours a week Fundraising Director role was no longer an option.

On looking into what others do in this situation, Claire discovered the field of workplace wellbeing, the research work of Prof Cary Cooper, the Gallup Organisation and Simon Sinek, and hasn't looked back since.

In 2018, Claire created her own piece of research into the wellbeing of fundraisers and when it concluded in 2019, over 700 fundraisers had taken part. The results of the research were used to further inform and refine the work Claire does with organisations and individuals in the charity sector.

In 2020 Claire won the Best Digital Leader Award at the Social CEO Awards and in 2021 curated the first Charity Wellbeing Summit.

Today, Claire works on organisational culture and wellbeing projects with charities and offers coaching and mentoring programmes to sector professionals.

Becky has spent the last decade building people power and people-powered movements to hold the most powerful to account for a fairer, more just, and cleaner future.
She helped build 38 Degrees UK into a movement of over 1 million citizens and led many of the biggest campaigns. As part of OPEN’s senior team, she helped build and sustain a network across 19 different countries, by supporting, coaching, and building fast-growing digitally facilitated organisations.

She's currently Senior Strategist at The Sunrise Project leading the Global Banks Program and building grassroots activism on finance around the world. She’s on the board of Skiftet, Sweden’s biggest online campaign community and Left Foot Forward in the UK.

Andrew Taylor-Dawson is Development Manager at Liberty, where he leads on member and support engagement. He has been in fundraising for around 13 years. In this time he has worked in the human rights, homelessness and social justice sectors as well as having been a freelance consultant.

He has held board positions with Global Justice Now and the adoption support organisation We Are family.

Rebecca is a Digital Project Manager, who recently led the redesign and redevelopment of The Children's Society's website.

Rebecca worked closely with senior stakeholders, subject matter experts, and digital agencies to create a new platform that demonstrates the organisation's refreshed vision, mission and brand. There has already been astounding results in the 6-months since launch.

I have worked as a web developer for about 20 years and for Which? since 2015, primarily on their WordPress sites. This has involved integration with a variety of different APIs, most recently the Engaging Networks API, along with the creation of APIs to allow sites to talk to one another.

Glyn Thomas is a digital strategist and web developer. He built his first website in 1997 and has been working in digital communications since 2002.

For the past 12 years, Glyn has almost exclusively worked with charities and non-profit organisations. Almost all the projects he works on are focused around campaigning, fundraising or supporter recruitment, and often a mixture of all three.

Now based in Berlin, Glyn works with organisations in the UK, Europe and North America.

Rhian is the Strategic Programme Manager for Physical Activity at Versus Arthritis. Alongside Sport England under the Richmond Group ‘Movement for All’ programme, Rhian is co-developing a long-term, sustainable programme to support those living with Musculoskeletal conditions to increase their physical activity levels and improve their quality of life. Rhian has over 15 years’ experience of supporting people with long term health conditions to become more active. She is passionate about prevention, working in partnership and using an effective knowledge base to create impactful change at scale.

Having gotten his start organizing with anti-war veterans and working as Sala Labs, Sales Engineer, and Partner Manager, Bryan now brings his expertise to non-profit and mission-driven clients as 4Site Studios Director of Digital Strategy. Specializing in challenging and complex projects, Bryan works with each client to craft holistic approaches tailored to goals, budget, and outcomes.

Mary Margaret Callahan is the Chief Mission Officer for Pet Partners, where she is responsible for leading mission delivery including the therapy animal program and grassroots advocacy program. She joined Pet Partners in 2013 and has worked to establish the organization as both an influencer and a resource within the animal-assisted intervention (AAI) and human-animal bond (HAB) community. In 2018 she was named one of PetAge Magazine’s Women of Influence. Mary Margaret lives on a small farm outside Seattle with her husband, daughter and menagerie of animals including dogs, cats, guinea pigs, chickens, goats and miniature donkeys.

Joe Derry Hall is a freelancer working on creative digital and communications. His interests include tech innovation, upending power and reimagining different futures. Joe has been the winner of a Mozilla Creative Media Award and the joint winner of a BAFTA digital award. He was previously in-house in campaigning and communications roles at Amnesty International, the Climate Coalition, the Ecocide campaign, Save the Children, Scope and others. He is one of the initiators of Right Way Up, an experiment to create a radical, practical new vision for the social change sector.

Anna Chowcat is the Digital Manager at Refuge and oversees the charity’s digital function and output. Since joining Refuge, Anna has been instrumental in introducing a number of digital engagement programmes including digital campaigns, bespoke email supporter journeys and user friendly donate/campaign pages. Before joining Refuge, she has worked in digital engagement and campaign roles at The Labour Party and Leonard Cheshire Disability.

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