Jobs

Come Work with us!

We are seeking talented, creative and experienced people to join our growing team! If you want to use your tech expertise to help world-renowned nonprofits advance their missions, this may be the place for you. We serve clients around the world and offices located in Washington, D.C., the San Francisco Bay area and London.

Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender identity, sex, age, veteran status, or disability. Women, minorities, people with disabilities and veterans are strongly encouraged to apply.

About Engaging Networks

Engaging Networks is a fast-growing, global software company with main offices in Washington, DC and London, and with team members based in Toronto, Boston, San Francisco, Perth, Australia and other locations. Our team is excited about what we’re achieving together as an independent, values-driven company, and even more by what we are helping our 400+ nonprofit clients to achieve, using our constantly improving technology. We’ve created a fun and energetic work environment that is focused entirely on helping our clients and their missions to succeed. This focus, and our team’s determination to keep innovating, has produced recent strong growth in our business averaging 30% or more each year, and excellent client retention.

A growing number of the world’s most respected nonprofits have chosen the Engaging Networks integrated software platform to power their online fundraising, advocacy, digital marketing, peer-to-peer, events, membership, e-commerce and data management. These inspiring organizations include Amnesty International, Human Rights Campaign, PETA, Oceana, Humane Society of the United States, The Nature Conservancy, National Wildlife Federation, Big Brothers Big Sisters America, National Geographic Society, Greenpeace (across 30 countries), Human Rights Watch, Ocean Conservancy, International Medical Corps, American University, Veterans of Foreign Wars, Center for American Progress, Canadian Red Cross, UNICEF Canada and Cancer Research UK — just to name a few.

Current Openings

Job Description

We seek a Cybersecurity Analyst with experience in implementing and maintaining a secure Web/E-Commerce platform. The Cybersecurity Analyst will be involved in the development, implementation and daily monitoring of SIEM and other monitoring tools supporting a distributed computing environment utilizing multiple computing technologies. The Cybersecurity Analyst will also be responsible for triaging and responding to any data protection or data security-related events.

Responsibilities

The Cybersecurity Analyst is responsible for:

  • Implementing and maintaining security policies and controls (e.g. CIS, malware, anti-virus, PCI, remote access).
  • Cybersecurity work related to operating systems, application, security, logging and monitoring, compliance controls, remediation and patch management.
  • Understanding IT infrastructure and networking, to be able to identify and respond to security incidents with the help and guidance of senior personnel.
  • Monitoring of system configuration to ensure that the system is operating effectively. Resolve any issues and problems, following documented procedures and playbooks.
  • Fully understanding the back-end architecture of the Engaging Networks Platform to be able to answer security design and other security related questions included in RFI’s and Questionnaires or Security audits conducted by clients and prospects.
  • Maintain current PCI Level 2 Compliance and assist in process of achieving PCI Level 1 Compliance.
  • Working with the Data Protection team to maintain and improve data protection compliance. Tasks may include collaborating in the creation and implementation of policies.
  • Other duties as assigned.

Requirements

  • Minimum three years of documented Cybersecurity experience (including control implementation, assessments, monitoring and documentation).
  • COMPTIA Security+, ISC2 SSCP (or CISSP) or other industry recognized certifications.
  • Knowledge of virtualization and containerization ecosystem, as well as tools such as Docker, AWS AMI and VMWare.
  • Knowledge of PCI DSS regulations and audits, in an e-Commerce environment.
  • Experience implementing and monitoring security controls in distributed environments.
  • Desire and ability to continually and independently learn and explore new tools and technologies.
  • Ability to work in an agile, collaborative environment.

Compensation

Compensation is competitive for this position, and will depend on qualifications and experience.
Women and minority candidates are strongly encouraged to apply. Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender or gender identity, age, veteran status or disability. We strive in our hiring practices to give equal opportunity to all qualified job applicants.
Please email your resume, and a message that specifically addresses why you are right for this opportunity, to careers@engagingnetworks.net. Please specify “Cybersecurity Analyst” in the subject line.

Job Description

We seek a seasoned business development professional with nonprofit sector experience to serve as our first ever Director of Partnerships, to grow our accredited partner network, and maximize the value and effectiveness of our partnership activities. This role initially will be part-time, working 2-3 days per week, but will evolve into a full-time role in future. The Director will create and develop systems to measure partner performance, coordinate partner communications across our team, and take the lead in building strong 2-way relationships with our partners.

Our partner program over the years has driven great results for Engaging Networks and for our nonprofit clients. As a company focused solely on building and supporting great software, Engaging Networks does not provide consulting services of our own — beyond our highly responsive, personal technical support and our pro-active, strategic account management. Instead, we rely on our network of accredited partners to provide more in-depth consulting services, thereby rounding out the “ecosystem” of tools and services that many nonprofit clients seek. Most of our accredited partners are web development agencies and consulting firms. But our community also includes technology partners that integrate external tools and databases with our platform. Our partners drive qualified inbound client referrals, extend the value of our tools to our clients, give us insightful product feedback and intelligence, and serve as force multipliers in a competitive marketplace. Engaging Networks desires to develop better systems, and redouble our efforts, to maximize the benefits of these vital partner relationships for our company, our partners, and for the clients and causes that they serve.

The Director will focus mainly on increasing our revenue and client base by empowering our partners to serve as product experts and ambassadors for Engaging Networks. This will include nurturing our existing network of nearly 40 accredited partners through consistent communication, and by helping to strategically grow this network. The Director also will help spur our product innovation by seeking and translating partners’ feedback, and by helping our partners to stay up-to-date in their understanding of our constantly improving tools.

Responsibilities

The Director of Partnerships will do all of the following:

  • Establish criteria for partner fit and performance, and regularly evaluate partnerships.
  • Set up systems to coordinate communications with partners and track vital business information – especially inbound and outbound referrals.
  • Capture revenue-related partner performance information and track in our internal systems.
  • Help provide updated product information to partners, and arrange periodic software demo’s for partners.
  • Establish cultivation paths for core categories of partner relationships, including agencies that help clients in software migrations and by building sites and web pages for them, fundraising and advocacy strategy consultants, data integration partners, systems analysts and industry influencers.
  • Ensure that we are kept up to date about any significant new developments in our partners’ businesses.
  • Plan and help curate partner calls and events, such as our annual Partner Day events, that enable partners to share ideas with us and with each other.
  • Coordinate partner-related activities with our Sales, Marketing, Account Services, Client Support, Product Communications and other personnel. This will include coordinating with…
    • our Marketing Director to explore opportunities to engage in co-marketing with our partners (e.g. webinars, content pieces, conference sessions).
    • our Product Communications Manager to ensure that we obtain ongoing feedback from partners to inform our product development.
    • our Account Services and Client Support teams, who are often asked to refer partners to those clients who need help in using our tools.
    • our Sales team to identify opportunities for partners to introduce their clients to Engaging Networks – and for our team members to reciprocate, by connecting partners to our prospects seeking help.
    • our Director of Online Learning, who manages our partner accreditation program and the partner contracting process.
  • Other duties as assigned.

Requirements

The ideal candidate must be an organized person who takes initiative, with a record of sustained success in nonprofit sector business development. She or he will be comfortable in the dynamic atmosphere of an entrepreneurial technology company with a rapidly expanding customer base. Prior experience at an agency serving nonprofits – and/or experience at a nonprofit, with responsibility for managing relationships with such agencies – is highly prized.

She or he also will have:

  • A network of contacts — preferably senior-level – in the nonprofit sector
  • Bachelor’s degree, or an offsetting level of highly successful work experiences
  • Strong interpersonal skills, especially active listening skills
  • Exceptional written and verbal communication skills
  • Solid presenting skills, and the ability to explain technology in plain language
  • A reputation for hard work, reliability and focus on achieving results
  • Genuine excitement about technology, the Internet and nonprofit causes
  • Familiarity with using Salesforce software to manage contacts is a plus

Compensation

Compensation is competitive for this position, and will depend partly on qualifications and experience.

Women and minority candidates are strongly encouraged to apply. Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender or gender identity, age, veteran status or disability. We strive in our hiring practices to give equal opportunity to all qualified job applicants.

Please email your resume, and a message that specifically addresses why you are right for this opportunity, to careers@engagingnetworks.net. Please specify “Partnerships Director” in the subject line.

Job Description

We seek an experienced Director of Business Development to help lead our sales activities with large and mid-sized nonprofits in the USA and Canada. Building on our reputation for powerful, flexible software and exceptional technical support, the successful candidate will help take our sales to the next level. We are seeking a rising star with high potential – along with skills, passion and a strategic approach to introducing our valuable tools to nonprofits. The candidate will work closely with other members of our sales and marketing team to raise awareness of Engaging Networks among the growing number of nonprofits that are seeking better software, and among the community of web development agencies and consulting firms that regularly refer to us many of our most qualified inbound prospects. This role is for a commissioned, quota-carrying individual contributor. We would prefer someone based on the East Coast, especially Washington, DC. But this is definitely not a deal-breaker. We will consider strong candidates based anywhere in the USA or Canada.

The Director will have a solid understanding of the ways that nonprofits use digital technology to engage in targeted, personalized ways with their donors and supporters. The ideal director will already have a network of contacts and a record of success in the nonprofit sector. Previous work within a nonprofit, in a fundraising, advocacy or communications capacity, and/or prior work as a consultant to nonprofits, is a significant advantage.

Responsibilities

The Director of Business Development will do all of the following:

  • Prospect creatively and energetically for clients, using email, telephone and other means, including face-to-face networking (when the pandemic is over)
  • Respond quickly and professionally to the inbound leads that are assigned to you, using a consultative approach to diagnose a prospect’s needs and tailor an effective solution from our toolset
  • Schedule and coordinate product demo’s with clients, in consultation with our Sales Engineers
  • Develop strategic plans to win individual key accounts, and to deepen our penetration of key nonprofit sector verticals
  • Position Engaging Networks effectively as a powerful solution for nonprofit organizations
  • Suggest and help to further develop our sales and marketing tools and processes, to further boost our sales results.
  • Build relationships with prospects and clients, serving as a trusted advisor and referring them to partners that provide complementary offerings
  • Build strong relationships with agency and technology partners, to create mutual opportunities and increase the flow of inbound referrals
  • Represent Engaging Networks to clients and prospects via participating in nonprofit sector events, such as conferences, seminars, webinars, etc.
  • Serve as a primary co-author, along with our Sales Engineers, of our Engaging Networks responses to Requests for Proposals (RFP’s)
  • Help management to set ambitious but realistic sales quotas — and then meet or exceed those quotas
  • Provide timely sales forecasts and status reports
  • Track key sales metrics, while adding data about prospects and clients to our contacts database, and provide regular updates to our leadership team
  • Work with our Marketing team to ensure consistent lead generation via our website, online advertising and social media; participate in occasional content marketing campaigns
  • Continually educate yourself about digital fundraising and advocacy best practices in the nonprofit sector, and about our constantly improving software
  • Travel as needed in the USA and Canada (when the pandemic is over)
  • Other duties as assigned

Requirements

The ideal candidate must be organized and self-motivated, with a proven track record of at least two years in technology sales, or a related role, and preferably in the nonprofit sector. She or he will be comfortable in the dynamic atmosphere of an entrepreneurial technology company with a rapidly expanding customer base.

She or he also will have:

  • Bachelor’s degree, or an offsetting high level of work experience
  • Strong interpersonal skills, including active listening skills
  • Exceptional written and verbal communication skills
  • Great presenting skills, and the ability to explain technology in plain language
  • Familiarity with data analysis and reporting (experience with Salesforce is a plus)
  • A reputation for hard work, reliability and tenacity to achieve goals
  • Genuine excitement about technology, the Internet and nonprofit causes

Compensation

Compensation is competitive for this position (depending on qualifications and experience). It will include base salary plus sales commission-based income. There is effectively no upper limit on potential compensation for this key role.

Women and minorities are strongly encouraged to apply. Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender identity, sex, age, veteran status or disability. We strive in our hiring practices to give equal opportunity to all qualified job applicants. We value diversity and welcome applicants from historically under-represented groups.

Please email your resume, and a message that specifically addresses why you are right for this opportunity, to careers@engagingnetworks.net. Please specify “Business Development” in the subject line.

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