Development Roadmap and Journals

Here at Engaging Networks, we think our clients are some of the most creative, strategic and innovative minds in the nonprofit world today. Which is why we listen to them. We develop our product based on current market innovation and the needs and recommendations of our clients. It’s a collaborative journey.

We publicly share development plans for the coming year (Roadmap), and as the year comes to a close, we report back on how we did (Product Journals). This helps our clients plan ahead, and also inspires us to live up to our reputation of being one of the most innovative and trusted companies in the industry.

Product Journals

Our CEO annually drafts a Product Journal offering a glimpse into the planning and execution of our software updates and releases. Take a dive into what goes into planning and developing Engaging Networks.

Present and Past Roadmaps

Please note, any roadmap is subject to change based on needs of the market or other circumstnaces. We do our best to follow through with our commitments and often add additional features along the way.

  • Release of new click-to-call module
  • Enhancements to the Query tool functionality and interface
  • New fraud prevention suite of tools
  • New survey page type and associated tools
  • Addition to advocacy tool set of geolocation targeting
  • Enhancements to the Membership Module
  • PSD2 compliance
  • Addition of SMS text messaging to marketing automation tools
  • Enhanced security features for account administrators including an Audit Trail dashboard
  • Release of new ‘Tally Tool’ in reports
  • Release of single sign-on via OKTA
  • Advocacy enhancement via addition of US Committees and Sub-Committees for targeting
  • Release of initial AI Machine Learning within the Engaging Networks platform
  • ENS REST Service enhancements
  • Blueprint ‘HTML’ Editor enchancements

…and many more. With an agile development release cycle of every 6-8 weeks, many more features will be added to the 2019 roadmap. Please read our 2019 Product Journal to see the full year in review.

  • Highest Previous Contribution – released
  • Next Suggested Gift – released
  • Integration with – released
  • Premium Gifts – released
  • WYSIWYG editor for building page templates – released
  • Master Dashboard with blueprinting – released
  • Householding – released
  • Mass-merging and de-duplication – released
  • Origin source – released
  • Two-factor authentication – released
  • GDPR compliance improvements – released
  • Integration with Stripe – released
  • New fundraiser dashboard in peer-to-peer – released
  • Offline gift form management in peer-to-peer – released
  • E-commerce – Symbolic gifts – released

Click on the image below to see the full .pdf of the 2017 Roadmap, featuring: the Supporter HubMaster Dashboard and more. We also expect to release another dozen improvements to our existing tool set.

Chloe Green is a copywriter and digital campaigner with almost a decade of experience in the charity and political sectors. She’s delivered campaigns, copy and consultancy for a raft of good eggs including Anthony Nolan, the National Union of Students, St Mungo’s, and Hillary for America. She was Social Media Manager at the Labour Party between 2016–2019 and now she’s Head of Creative with the lovely team at Forward Action. She leads on fundraising emails, UX copy, and all creative facilitation. She’s an expert in email list growth, digital strategy, organic and paid-for social media, and digital mobilisation.

Rachel founded the specialist charity web agency, Rechord, in 1999. Between 1999 and 2012 they created hundreds of different web applications for organisations in the UK and internationally.
In 2013 she became the 'Donor Whisperer' and focused on helping small to medium-sized non-profits to reach new donors and activists and from there increase their income. She uses a unique process that combines the benefits of consultancy with capacity building.
Her clients include Traidcraft Exchange, the Overseas Development Institute, Jubilee Debt Coalition, the Leprosy Mission of England and Wales, Tax Justice UK, The Canary, Humanity and Inclusion, the Anti-Tribalism Movement, BRACE, New Family Social, Arseh Sevom - and that's just the last year.
She also feels weird writing about herself in the third person.

Ellen is Campaigns Manager overseeing national and local campaigning at the MS Society. She has worked at the MS Society for 2 and a half years, with roles at Scope and Guide Dogs prior to this.

Hannah is Senior Campaigns Officer at the MS Society, working on their local campaigning programme, Local Action for MS and also on social care and carers. She’s worked at the MS Society for a year and a half, and was previously at the MND Association and National Voices.

Executive Director of C6 Digital, London based agency

Ellen is Campaigns Manager overseeing national and local campaigning at the MS Society. She has worked at the MS Society for 2 and a half years, with roles at Scope and Guide Dogs prior to this.

Ellen is Campaigns Manager overseeing national and local campaigning at the MS Society. She has worked at the MS Society for 2 and a half years, with roles at Scope and Guide Dogs prior to this.

Having gotten his start organizing with anti-war veterans and working as Sala Labs, Sales Engineer, and Partner Manager, Bryan now brings his expertise to non-profit and mission-driven clients as 4Site Studios Director of Digital Strategy. Specializing in challenging and complex projects, Bryan works with each client to craft holistic approaches tailored to goals, budget, and outcomes.

Mary Margaret Callahan is the Chief Mission Officer for Pet Partners, where she is responsible for leading mission delivery including the therapy animal program and grassroots advocacy program. She joined Pet Partners in 2013 and has worked to establish the organization as both an influencer and a resource within the animal-assisted intervention (AAI) and human-animal bond (HAB) community. In 2018 she was named one of PetAge Magazine’s Women of Influence. Mary Margaret lives on a small farm outside Seattle with her husband, daughter and menagerie of animals including dogs, cats, guinea pigs, chickens, goats and miniature donkeys.

Joe Derry Hall is a freelancer working on creative digital and communications. His interests include tech innovation, upending power and reimagining different futures. Joe has been the winner of a Mozilla Creative Media Award and the joint winner of a BAFTA digital award. He was previously in-house in campaigning and communications roles at Amnesty International, the Climate Coalition, the Ecocide campaign, Save the Children, Scope and others. He is one of the initiators of Right Way Up, an experiment to create a radical, practical new vision for the social change sector.

Anna Chowcat is the Digital Manager at Refuge and oversees the charity’s digital function and output. Since joining Refuge, Anna has been instrumental in introducing a number of digital engagement programmes including digital campaigns, bespoke email supporter journeys and user friendly donate/campaign pages. Before joining Refuge, she has worked in digital engagement and campaign roles at The Labour Party and Leonard Cheshire Disability.