Blackbaud Integrated Payments (Formerly Blackbaud Merchant Services) is now available on Engaging Networks!

Innovative online fundraising and campaigning tools to help you raise more money and win more campaigns

Engaging Networks

Engaging Networks

We often hear from nonprofit fundraisers that they know that they need new digital tools to meet the current moment, but they are hesitant to incur the risk that comes with migrating to a new payments tool. Changing how your donors pay can be a big shift for your finance team and create risk in losing some of your most valuable recurring donors.

Unlike other vendors in the space that force organizations into moving to the vendor’s preferred platform, Engaging Networks allows our clients to choose their own preferred payment processor.

We’re thrilled to announce a new feature that enhances our extensive payment options and removes this roadblock for Blackbaud clients, making it significantly easier to leverage Engaging Networks as their digital engagement platform. 

Jamie Heslin
Foodbank of the Rockies Migration Experience
When we migrated from Luminate Online to Engaging Networks, we successfully moved nearly 4,500 monthly donors and retained more than 98% of our sustainers. After accounting for normal churn, our sustainer attrition across BBMS, PayPal, and IATS was just 1.5–2%, remarkably low for a transition of this scale. We even recovered 25 lapsed donors who had dropped off in LO but resumed giving in EN. A major factor in this success was being able to continue processing gifts through our existing BBMS account, which serves the vast majority of our monthly donors.

Flexible Scalability: Fundraising Innovation Without Interruption

Our new integration with Blackbaud Integrated Payments (BBIP) – formerly known as Blackbaud Merchant Services (BBMS) – to our existing 14 payment gateway options gives fundraising teams even more flexibility to choose fundraising products that best suit their needs. 

If you use Blackbaud Payments on a legacy platform today, the switch to Engaging Networks has never been simpler. You can now move to a new set of digital fundraising, email, advocacy, event & peer-to-peer tools designed specifically for fundraisers while keeping your current payments tool. This allows you to switch to a new fundraising platform without risking your sustainer program or making major, potentially disruptive changes to your back office.

Engaging Networks is currently the only digital fundraising platform outside of the Blackbaud ecosystem to enable clients to retain their BBIP payment processing, as of this writing.

Jamie Heslin
Foodbank of the Rockies Migration Experience
Beyond retention, Engaging Networks has enabled us to unify what had become a patchwork of disconnected tools. We can now send SMS and incorporate it directly into donor journeys, run peer-to-peer campaigns in the same platform after years of outsourcing, and soon leverage modern advocacy tools to engage supporters in ways that weren’t possible before. Bringing these functions together under one product has streamlined our program and expanded our impact.

Blackbaud Integrated Payments: Seamless Data Sync With Engaging Networks

Engaging Networks and our partners already provide options for robust integration with Blackbaud products like Raiser’s Edge and Blackbaud CRM. The addition of BBIP as a payment processor improves this ecosystem by providing a unified solution for payment processing and data management, built to work seamlessly with one another. 

This integration provides real-time insights, giving nonprofits access to robust reporting and analytics of donor interactions and financial transactions.

Migrate Sustainers with Zero Risk: Engaging Networks and BBIP (formerly BBMS)

For nonprofits already using Blackbaud products, the integration offers more security and less hassle when handling payments. BBIP is both a credit card gateway and processor, reducing the need to manage multiple vendors. 

Continuing to use BBIP on Engaging Networks significantly reduces the work and risk of sustainer loss associated with migrating payment systems because it only requires a migration, not the full re-tokenization that other digital fundraising platforms would require to use their fundraising

Jamie Heslin
Foodbank of the Rockies Migration Experience
We approached this migration with real urgency. Our donor experience on Luminate was deteriorating, with failed email sends, lost sign-ups, and gifts not processing. We needed a modern, reliable solution in place ahead of the public launch of our Fulfilled capital campaign in July 2025. Thanks to Engaging Networks, that launch went live smoothly and successfully.

PCI-Compliant Payment Processing with Blackbaud Integrated Payments

BBIP provides advanced security features, including built-in fraud management tools and compliance with Payment Card Industry (PCI) standards. This is necessary to ensure donor information is protected, maintain trust with your supporters, and uphold your nonprofit’s reputation.  

What is Blackbaud Integrated Payments (formerly BBMS)?

BBIP is Blackbaud’s payment processing solution, designed for social impact organizations such as nonprofits, schools, and foundations. The payment tool allows these organizations to process and manage financial transactions easily. Some features include:

  • Advanced fraud prevention 
  • Automatic updates for recurring credit card gifts 
  • PCI-compliant processing and tokenized data storage
  • Robust reporting and analytics 
  • Simple tools for managing your payments easily
  • Transparent rates with no hidden fees 
  • No long-term contract 
  • Support for digital payment options, like Apple Pay

Ready to Transform Your Fundraising? Learn More About Engaging Networks + BBIP

Whether you are an Engaging Networks client currently using Blackbaud products or considering a transition to Engaging Networks, our new integration provides a unique solution to some of the challenges your nonprofit may be facing.​

If you want to learn more about BBIP on Engaging Networks and how it can benefit your nonprofit, reach out to a member of our team using the link below.

Download Our Guide: Seamless Nonprofit Platform Migration Strategies

Looking for more information on integrations and platform migration? Our team put together a guide, Migration Without Disruption, which outlines strategies for a retention-focused fundraising platform transition.