Location: Remote, located in the USA or Canada, with a strong preference for someone located in the Eastern Time Zone.

Reports to: Chief Executive Officer

About Engaging Networks

Engaging Networks is a global software company dedicated exclusively to empowering the world’s most important causes.

We provide an all-in-one fundraising, advocacy, and marketing platform built specifically for nonprofits. Our integrated, easy-to-use technology eliminates data silos and tech headaches, helping organizations connect with supporters in smarter, more meaningful ways to drive real change.

We’re proud to partner with over 400 inspiring organizations globally, including Amnesty International, Human Rights Campaign, World Wildlife Fund, Sierra Club and Cancer Research UK. Engaging Networks provides them with the flexible tools needed to boost revenue, amplify advocacy campaigns, and transform one-time givers into lifelong advocates.

As a fast-growing, privately owned company, our sole focus is on the success of our clients. This commitment, combined with our determination to innovate, has fueled consistently strong annual business growth of 25% or more.

We’re more than a platform; we’re a dedicated partner to nonprofits around the world with a 97% client retention rate for the past four years. Join our passionate, remote-based team, with headquarters in Washington, D.C., and London, and help us continue to deliver the technology and partnership that make a genuine difference in the world.

The brand of Engaging Networks is centered on our commitment to innovation and the delivery of innovation. Product satisfaction is a critical part of our DNA.

Job Description

We seek an experienced, highly strategic Head of Product to lead and grow our product team. In the current era of Hyper Innovation, strategic decisions on investment and product priorities, and an ability to understand key technology shifts, are critical to our long-term success as a SaaS platform. You will play a central role in guiding our technology vision, ensuring that we continue to deliver innovative, reliable and intuitive software to our clients.

The Head of Product will oversee our product lifecycle, leveraging the skills of our product managers and Project Managers. We will be asking you to lead the vision and idea generation, while guiding product development through your team: customer research, wireframes and specifications, and cross-functional alignment. This is a strategic leadership role, but one that also requires hands-on involvement in product design and planning.

You will mentor our team of Product Managers and Project Managers, ensuring they are empowered to succeed, while contributing directly to the most critical product initiatives yourself. You will also interact with key stakeholders across our company, including the software developers and QA Engineers on our technology team, members of our Client Success team, and members of our Growth (sales and marketing) team.

Key Responsibilities

Product Vision & Strategy

Working closely with the CEO, you will define and champion the overall product vision and strategy, aligning it with client needs, company goals, commercial objectives, and market trends
Drive company-level prioritization across competing initiatives, balancing user needs, compliance requirements, resource availability, and revenue opportunities
Develop and maintain a clear product roadmap, balancing innovation, usability, scalability and reliability
Communicate product vision and priorities effectively across teams, from executive leadership to Engineering, Growth and Client Success

Leadership & Team Management

Lead, mentor and grow the Product team, fostering a culture of curiosity, accountability and collaboration
Establish clear roles, responsibilities and career paths for Product Managers
Create strong partnerships with Engineering, ensuring smooth collaboration and shared ownership of outcomes
Formulate and manage the Product team budget
Serve on the Engaging Networks Leadership Team, helping to guide company strategy and strengthen our company culture

Product Development Process

Working with the Product Managers, oversee the early phases of product development, including requirements gathering, market research, client and partner interviews, and competitive analysis
Evaluate our internal processes and implement new ones if needed, including the introduction of templates for key requirements
Oversee Product team members in translating findings into detailed user stories, wireframes and product specifications
Ensure specifications are clear, comprehensive and actionable for the Engineering team
Partner with Engineering leadership to define scope, set priorities and manage trade-offs
Monitor progress and proactively remove obstacles to ensure timely, high-quality product releases

Customer & Partner Engagement

Lead the Product Manager team to actively engage with clients and partners – including web development agencies and technology firms – to understand their needs, pain points and technology goals
Use customer feedback and data-driven insights to contribute to the highly competitive matrix of product decisions
Serve as our primary, most visible product leader in client meetings, in partner discussions, in our annual Engaging Networks Community Conferences, and at occasional nonprofit sector events

Cross-Functional Collaboration

Partner with the Engineering, Client Success and Growth teams to ensure smooth product launches and successful adoption of new features by clients and partners
Work with Project Manager to ensure training, enablements and documentation to internal teams on new features and functionality are released
Help ensure the technical accuracy of external messaging and positioning that highlights the value of our product innovations

Continuous Improvement

Manage team to ensure tracking and analysis of product usage, customer feedback, and market trends is incorporated to identify opportunities for improvement
Establish and monitor key product metrics to measure success
Lead change management and reprioritization, in response to market, client or strategic shifts
Stay ahead of SaaS technology trends in nonprofit fundraising, donor management and supporter engagement, to identify growth opportunities and ensure Engaging Networks continues to set the market standard

Relevant Skills and Experience

The ideal candidate will have:

8+ years of progressive product management experience, with at least 3 years in a leadership role supervising Product Managers
Proven track record of leading product strategy and execution at an innovation-focussed SaaS company
Strong understanding of UI and front-end design principles, as well as back-end development considerations
Demonstrated ability to turn customer needs and market insights into actionable product requirements
Excellent communication skills, with the ability to engage with and clearly explain concepts to both technical and non-technical stakeholders
Strong leadership and team-building skills, with a passion for mentoring and developing talent
Experience working with nonprofit-focused software or mission-driven organizations is a plus, but is not required

Compensation

The salary range for this role is $170,000 to $200,000 annually, with the final offer determined based on experience, skills, and qualifications.

Engaging Networks provides its employees with an ample health, dental, and vision plan, as well as paid vacation, paid sick days, paid parental leave, and other employee benefits that vary somewhat according to whether you’re located in the USA or Canada.

In the USA, benefits include a 401K plan, short- and long-term disability insurance, and a health savings (flexible spending) account. Team members worldwide benefit from an employer-matching charitable gift program and are invited to take one extra paid vacation day each year to engage in a volunteer activity of their choosing.

How to Apply

To apply, please send a resume/CV to [email protected] with the subject line “Engaging Networks: Head of Product.”

Please include a statement describing why your specific abilities and professional experience make you an especially good fit for this opportunity.

We strongly encourage women, minorities, LGBTQ+ individuals, veterans and people with disabilities to apply. Engaging Networks does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, veteran status or disability. We strive in our hiring practices to give equal opportunity to all qualified job applicants and value diversity among our team members.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to them.

Closing Date for applications: January 31, 2026