Our technical support is second to none. We’ve built a reputation within the community of providing fast, personal and responsive service to our clients. We intentionally do not subject our customers to a bureaucratic ticketing system, the way other software companies do. Instead, we manage all support requests promptly via email and/or telephone. Our team is also trained to go deeper with clients to first determine what the client is really trying to achieve. This enables our team to more fully and strategically advise the client about different ways to achieve their goal.
For non-urgent matters, current clients can find help documentation on our sister-site: the supportal.
You can also find videos (including case studies) on our vimeo channel.
Additionally, we offer customized training for our clients as well as monthly-ish refresher webinars.
How can we help you?