





ARRIVAL FROM 08:30
DRINKS RECEPTION AT 17:30
A delicious complimentary breakfast is available at Wallacespace
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Since Engaging Networks started serving the UK nonprofit community in September 2000 we have always keep a singular focus: innovate. Today, our remarkable growth allows us to amplify this simply strategy. We deliver innovation to our clients as revenue is re-invested at levels we could not have imagined 20 years ago. Graham will walk us through the present and future of Engaging Networks.
Graham Covington, Founder & CEO, Engaging Networks
Camille Teasdale, Tier 1 Client Support Lead, Engaging Networks
Iain Ure, Front End Developer, Engaging Networks
Refreshments and snacks available
Exploring innovative “Email your MP” campaigns, that both engage your supporters and influence MPs.
Case studies are a Quiz and a tool that lets supporters record a video.
Jack will discuss the potential on impact, as well as explaining how to implement.
Jack Segal, Executive Director, C6 Digital
Implementing mobile wallets!: Our experience and results so far
In 2022, The Children’s Society launched digital wallet payment methods (Apple Pay, Google Pay and PayPal One Touch) to their pages. This talk addresses the process they went through, from making the case to add these buttons, their internal review process, development, implementation, testing, launch and monitoring.
Matt Summers-Sparks, Developer, The Children’s Society
Our workshops are in two parts. We start with a demonstration from :
Michael Austin, International Client Success Manager, Engaging Networks
Gwynne Dixon, Development Operations Engineer, Engaging Networks
This will be followed by a group workshop facilitated by
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Join us for lunch at Wallacespace
Meet three of the women campaigning for change in the VAWG movement. Georgie, Tallulah and Deeba discuss how they are tackling violence against women and girls (VAWG) and calling for an end to public sexual harassment.
*trigger warning* – discussion may reference distressing content
Georgie Laming, Crime Not Compliment Campaign Manager, Plan International UK
Tallulah Belassie-Page, Policy & Campaigns Officer, Suzy Lamplugh Trust
Deeba Syed, Employment, Sexual Harassment and Discrimination Lawyer & Women’s Rights Campaigner
How Refuge went from a small and reactive programme to harnessing a vast online feminist movement that changes laws and helps protects survivors of domestic abuse
Anna Chowcat, Digital Manager, Refuge
Refreshments available
When the Government published its Health and Disability Green Paper last summer, the MS Society knew this was a key opportunity for their community to be heard on the changes needed to disability benefits – but these consultations aren’t often the most accessible or enticing. They’ll talk through how they adapted their Email to Target pages to empower their campaigners to share their views directly on the most pressing questions, while also informing the client’s own response to the consultation.
Angharad Hopkinson, Senior Campaigns Officer
Glyn Thomas (Root to Branch) and Hannah Winter (Refugee Action) take an in depth look at their collaboration on ‘Year In Review’ – a Spotify Wrapped-style supporter engagement tool that used Engaging Networks data to give each user a personalised look at their year of support for Refugee Action, covering donations, campaign actions, engagement with events and more. They’ll talk objectives, how it was built, and the impact the project had.
Hannah Winter, Digital Communications Manager, Refugee Action
Glyn Thomas, Director, Root to Branch Communications
Our workshops are in two parts. We start with a demonstration from :
Marta Fornal, Project Director – Global Client Success, Engaging Networks
Matt McAdams, Tier 1 Client Support Specialist, Engaging Networks
This will be followed by a group workshop facilitated by
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Benjamin Childers
Senior Director of Global Client Success, Engaging Networks
Join us for drinks, canapes and a much-missed get together after we wrap Day 1.
ARRIVAL FROM 08:30
DRINKS RECEPTION AT 17:30
Arrival and registration
A delicious complimentary breakfast is available at Wallacespace
Ben Childers
Senior Director – Global Client Success, Engaging Networks
A key goal for Dignity in Dying is to build up their base of members – people who support them regularly, and are committed to their long-term mission to change the law on assisted dying. In this session, we’ll share how Forward Action and Dignity in Dying used Engaging Networks’ donation, landing page and email functionality to turbocharge their membership recruitment in 2021, resulting in 1,000 new members and £35,000 of income in just the first year. We’ll also share how using a sprint structure in their digital programme allowed Dignity in Dying to unlock a more focussed way of working and get better results.
David Pearce, Director of Fundraising and Marketing, Dignity in Dying
Sadie Kempner, Campaign Communications Officer,
Dignity in Dying
Beth Miles, Digital Strategy Manager, Forward Action
Care2.com: case studies of complementary and alternative supporter acquisition channels beyond Meta
Need to diversify your channel mix? Worried about increasing resource time or relying too much on Meta? In this case study led session we’ll share how UK charities and Care2 clients are successfully running both alternative and complementary digital supporter acquisition campaigns without increasing resource time or cannibalising their existing channels. With clear data and proven results with actionable insights we’ll share how organisations are significantly improving their fundraising results, growth goals and while also generating meaningful engagement to their cause.
Rhiannan Sullivan, Vice President – Strategy and Partnerships, Care2
Our workshops are in two parts. We start with a demonstration from :
Jonathan Purchase, UK Business Director, Engaging Networks
Michael Austin, International Client Success Manager, Engaging Networks
This will be followed by a group workshop facilitated by
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Improving data processes and optimising digital fundraising with the EN-Salesforce connector” A look at how War on Want used (and are planning to use) the Engaging Networks Salesforce connector to simplify and automate their data flows and processes, optimise their digital fundraising and improve their data integrity and supporter experience.
Heather Getty, Fundraising Officer – Individuals, War on Want
Tom Barns, Director of Income and Engagement,
War on Want
In this session, Sense and Actually Data will explore the integration that is being set-up between Raiser’s Edge and Engaging Networks, which Sense are using as their online fundraising solution.
Anthony Fawkes, Director, Actually Data
James Dungate, Head of Engagement Operations, Sense
Alex Proniewicz-Brooks, Database Manager, Sense
Our workshops are in two parts. We start with a demonstration from :
John Siemiatkoski, Principal Solutions Architect, Engaging Networks
Corin Hartley-Pearce, Director Of Account Services (UK & International), Engaging Networks
This will be followed by a group workshop facilitated by
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Facebook (Meta) have just made things a lot harder for the non-profit sector by deleting hundreds of keywords that we used to target people interested in social issues. Rachel Collinson, The Donor Whisperer, guides us through the change and what you can do differently to acquire new supporters, activists and donors on social media.
Rachel Collinson, The Donor Whisperer
Learn about the strategy, techniques, and services we use to seemelessly standardize and validate supporter names, postal addresses, email addresses, phone numbers while making the forms easier for users to submit. Plus, you’ll learn how we are capturing even more supporter data behind the scenes (e.g. Latitude and Longitude) to help you craft richer engagement opportunities.
Bryan Casler, Vice President of Strategy, 4Site Studios
Refreshments available
We brought in marketing automated tailored journeys for our new Cash and Regular Giving supporters in the last two years which has vastly improved engagement and increased revenue. We have used split testing to continue to adapt and improve the email journey.
Georgina Rawes, Digital Content Coordinator, St Mungo’s
Are you wondering how to get started with testing? Running A/B tests but looking for better ways to prioritise tests? Or maybe you want to do conversion optimisation with very little traffic?
Testing and optimising your supporter experience will deliver the highest return on investment of any digital activities you undertake. Implementing a culture of testing and experimentation pushes innovation and fosters greater collaboration in organisations. And the bottom line, it will boost your overall impact through higher conversion rates, email list growth and better fundraising results.
Come along to Eugene’s session “Lessons on testing: Principles, Tools and Techniques to maximise your impact” . There’s something to learn for beginners and experienced users.
You’ll learn more about UX principles that consistently deliver better supporter experiences and results for you and your organisation. Gain insights into alternative testing methods, when to use them and the tools you can use to acquire fresh insights. Mixed in are examples of how these testing methods influenced partner experiments and results. You’ll leave with a better understanding of how to prioritise your tests, so you don’t waste time and money.
Eugene is also offering a genuine way to kick start your next experiments. One attendee will receive a rapid UX review, plus 3 months free access to the testing tools he uses in his work.
Eugene Flynn, Director, 54 Degrees
Our workshops are in two parts. We start with a demonstration from :
Camille Teasdale, Tier 1 Client Support Lead, Engaging Networks
John Robertson, Tier 1 Client Support Specialist, Engaging Networks
This will be followed by a group workshop facilitated by
Ben Childers, Senior Director – Global Client Success, Engaging Networks
Benjamin Childers, Senior Director of Global Client Success, Engaging Networks
We are so grateful to our sponsors!
Tickets available now
£249.00 + VAT – 2 full days at Wallacespace Clerkenwell, London
£74.00 + VAT – Online access
Michael has 20 years experience with email marketing, digital communications and the internal workings of large non-profit organisations.
He has worked for Greenpeace International as a Digital Mobilization Specialist, was Director of Online Giving at ANERA and a Membership Analyst for the Human Rights Campaign.
And now Michael is an Engaging Networks Account Success Manager helping a wide array of clients make the most of Engaging Networks, so they can raise awareness, engage their supporters and increase funds to further their missions.
Tom Barns is Director of Income & Engagement at War on Want where he is responsible for overseeing all aspects of fundraising and public engagement. Tom has previously worked for a range of other charities and campaigning organisations with a particular focus on supporter mobilisation and online fundraising. Tom is also a co-founder/trustee of legal support and education charity called the Article Trust.
Having gotten his start organizing with anti-war veterans and working as Sala Labs, Sales Engineer and Partner Manager, Bryan now brings his expertise to non-profit and mission-driven clients as 4Site Studios Director of Digital Strategy. Specializing in challenging and complex projects, Bryan works with each client to craft holistic approaches tailored to goals, budget, and outcomes.
Ben’s first exposure to nonprofit work was helping his dad at charity golf events. He was one of those kids helping folks park their cars, get their carts, and find their balls when they didn’t quite hit the green. Since that time, he has been doing what he could to make the world a better place.
He started out working as a lifeguard when in high school. Then, after college, went on to substitute teach in Columbus Public Schools and Kent City Schools for three years. In 2011, he moved out to Tucson, Arizona, where he received his Masters in Education and spent three years teaching high school mathematics. It was during this time that he started to work more with nonprofit organizations. He did work with Voices for Education – helping them in 2011 deploy a coherent social media strategy. He also volunteered for numerous political campaigns and helped the Artifact Dance Company build out their major gift program and technical backend to support their giving program, ticketing system, and store.
After seven years of teaching, Ben wanted to see what would be available outside the classroom. He then started working for the University of Arizona Health Sciences (UAHS) Development team. For the first six months, he did data management (Raiser’s Edge), prospecting, and worked with the stewardship and cultivation teams. He then moved on to be a major gift officer, soliciting gifts between $25,000 and $250,000 to support student scholarships, cutting-edge research, and basic science innovations. Ben learned the ropes of fundraising with UAHS and then had an opportunity to apply those skills working with the Sabin Vaccine Institute, in Washington, DC, to help them build out a major gift program and to rebuild their database (Salesforce).
Ben currently works for Engaging Networks as their Senior Director of Global Client Success. He leads a team of folks at Engaging Networks that work with nonprofits on their supporter engagement and digital strategy around fundraising, advocacy, and email marketing. He spends his time making sure that clients can take advantage of a robust eCRM platform. He also works to ensure that clients understand how their technology stack works together to allow them to raise more money, get more clicks, and push out more advocacy actions.
Ben brings a technology-first mindset to much of his work. He works to help clients realize that their digital strategy is most valuable when it permeates all parts of an organization.
When not helping out clients, Ben enjoys spending time with his partner, two dogs, and a cat at their place in South Arlington. You can probably find him running throughout our city most mornings. He is also working towards his MBA through the University of Illinois at Urbana-Champaign — focusing on Global Challenges in Business & Strategic Leadership and Management.
Anna Chowcat is the Digital Manager at Refuge and oversees the charity’s digital function and output. Since joining Refuge, Anna has been instrumental in introducing a number of digital engagement programmes including digital campaigns, bespoke email supporter journeys and user friendly donate/campaign pages. Before joining Refuge, she has worked in digital engagement and campaign roles at The Labour Party and Leonard Cheshire Disability.
Rachel founded the specialist charity web agency, Rechord, in 1999. Between 1999 and 2012 they created hundreds of different web applications for organisations in the UK and internationally.
In 2013 she became the ‘Donor Whisperer’ and focused on helping small to medium-sized non-profits to reach new donors and activists and from there increase their income. She uses a unique process that combines the benefits of consultancy with capacity building.
Her clients include Traidcraft Exchange, the Overseas Development Institute, Jubilee Debt Coalition, the Leprosy Mission of England and Wales, Tax Justice UK, The Canary, Humanity and Inclusion, the Anti-Tribalism Movement, BRACE, New Family Social, Arseh Sevom – and that’s just the last year.
She also feels weird writing about herself in the third person.
James has worked in the sector for 15 years in a range of data and insight roles. Prior to that he worked in financial recruitment. He combines expertise in data architecture, insight and customer service with a background in psychology and now leads an Engagement Operations team, seeking to streamline business processes and deliver personalised experiences for everyone who supports Sense.
Anthony has worked in the sector for over 15 years. Starting out as a database marketing manager for an international development charity where he was responsible for the development of their Raiser’s Edge database as an effective fundraising and marketing tool; responsible for the improvement of business processes, the training of users and the analysis of their supporter and financial data.
Anthony’s database management skills are complimented by knowledge and experience in the fields of data integration, training, software development, analytics and direct mail.
Eugene is an award winning digital campaigner and has been delivering winning digital campaigns for 20 years. His background is in user experience strategy, design and optimisation. He has helped Engaging Networks partners boost their online income from between 80% and 300% using tried and tested UX and persuasion design principles. He presents regularly at Engaging Networks conferences on topics such as persuasion design, automated marketing and integrating advocacy with fundraising.
Corin comes from a non-profit background, having worked at War on Want for several years managing their supporter database, website and designs of their fundraising appeals. After a couple of years hard graft in the Engaging Networks Client Support team, he moved to help manage accounts and onboardings for clients in the UK, Europe and Australia.
Angharad is Senior Campaigns Officer at the MS Society focusing mainly on our work on welfare, employment and access to treatments. She has previously worked for other charities including the Fairtrade Foundation and Age UK in similar roles. In her spare time she likes swimming in a cold lake and dutifully caring for her houseplants.
Sadie manages supporter communications at Dignity in Dying, leading campaigns and fundraising activities via email and direct mail. She delivered a diverse roster of mass campaign activities around the Meacher Bill in 2021, increasing supporter participation in online and in real life lobbying.
Georgie has been campaigning for the last 10 years and specialises in campaigning with and for people with lived experience of an issue.
She was named in Glamour’s “51 most empowering Nu-Gen activists you need to know about right now” and has won the Shelia McKechine Foundation’s “Best Campaign Coalition” award.
Georgie has worked on a whole range of campaigns from grassroots hyper local organising through to huge public facing campaigns with corporate partners and Government departments. She is currently Campaigns Manager for the Crime Not Compliment Campaign at Plan International U.K.
My name is Matt (short for Matthew but please only call me that if I’m in trouble!). I’m from Merseyside, England and live on a peninsula called “The Wirral”. I joined Engaging Networks as a Client Support Specialist in June 2021 and I’m absolutely loving it here so far.
My background is in media, ranging from voice acting on a local radio station to creating short films and documentaries. Other previous roles include working for a crowdfunding company and helping onboard new clients. I helped create personalised branding for their websites and social media as well as offering support for e-commerce. I then went on to support kiosk software for one of the biggest photo retailers in the UK, which is how I ended up falling in love with all things software related and started developing my ability for problem solving.
I’m always striving to support our clients and partners in any way I can, from answering support tickets, to providing Q&A sessions about the platform and best practices.
You can find me wandering around the beauty spots of North Wales such as Gwrych Castle or sometimes even The Lake District with a tripod in hand. However, if Hide and Seek isn’t your forte, you can email me here anytime. I’m always up for a chat! Looking forward to meeting you all!
Beth works on strategy and at Forward Action, leading on impactful digital mobilisation programmes for a wide range of progressive organisations.
David is the director of fundraising and marketing at Dignity in Dying, the campaigning organisation working to change the law to allow assisted dying for terminally ill, mentally competent adults in the UK. Since 2012 he has been leading on their public mobilisation and communication campaigns in support of legislative change on the issue.
Alex Proniewicz-Brooks has worked in the charity sector for over 12 years covering a range of database roles including insight. She is currently Database Manager at Sense looking to have reliable data flows.
Over 7 years experience working in digital marketing in both the charity and publishing sector.
At my current role at St Mungo’s, I lead email marketing and video production in the digital fundraising team.
Camille is team lead for the UK Tier 1 Client Support team and has been with Engaging Networks for 3 years. Prior to this she worked in the technology department for a funding opportunity publication, and before that in the support team for social housing associations in London.
Glyn Thomas is a digital strategist and web developer. He built his first website in 1997 and has been working in digital communications since 2002.
For the past 12 years, Glyn has almost exclusively worked with charities and non-profit organisations. Almost all the projects he works on are focused around campaigning, fundraising or supporter recruitment, and often a mixture of all three.
Now based in Berlin, Glyn works with organisations in the UK, Europe and North America.
Iain is a front-end developer for Engaging Networks, building and maintaining our applications. He joined in 2012 and spent two years on client support before moving to the tech team to write the javascript, CSS and HTML that make up our dashboard and pages. Prior to this he worked for an agency building Drupal websites, and for IBM.
I’m the Policy and Campaigns Officer for the Suzy Lamplugh Trust, leading on their public safety and online harms work. Having completed an MA in Gender, Society and Representation in which I specialised in gender and counterterrorism, I have a deep understanding of women’s safety and public policy.