Matt McAdam

Matt McAdam

Tier 1 Client Support Specialist, Engaging Networks

My name is Matt (short for Matthew but please only call me that if I’m in trouble!). I’m from Merseyside, England and live on a peninsula called “The Wirral”. I joined Engaging Networks as a Client Support Specialist in June 2021 and I’m absolutely loving it here so far.

My background is in media, ranging from voice acting on a local radio station to creating short films and documentaries. Other previous roles include working for a crowdfunding company and helping onboard new clients. I helped create personalised branding for their websites and social media as well as offering support for e-commerce. I then went on to support kiosk software for one of the biggest photo retailers in the UK, which is how I ended up falling in love with all things software related and started developing my ability for problem solving.

I’m always striving to support our clients and partners in any way I can, from answering support tickets, to providing Q&A sessions about the platform and best practices.

You can find me wandering around the beauty spots of North Wales such as Gwrych Castle or sometimes even The Lake District with a tripod in hand. However, if Hide and Seek isn’t your forte, you can email me here anytime. I’m always up for a chat! Looking forward to meeting you all!