Engaging Networks

Policies

Data Security and Privacy

The Engaging Networks software application and network infrastructure include security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secured environment at our data center.  We do not share, sell, or rent individual personal information with anyone unless ordered by a court of law. We do not store credit card details for corporate or client transactions that we process.

Permission Marketing by our Clients

Engaging Networks provides email and cross-channel marketing solutions to its clients, including many global nonprofits. Our clients use our solutions to send permission-based personalised communications to their supporters. In addition to requiring that our clients comply with CAN-SPAM and all other applicable laws in their sending of communications, we further require that our clients contractually agree not to send unsolicited commercial email or other messages at all using our platform.

Event Refund Policy

Separate from events and fundraising by clients using our marketing solutions, Engaging Networks hosts company information events. Individuals registering and paying to attend these events are entitled to a 50% refund of the event ticket price if they cancel at least 10 working days prior to the date of the event.  No other refunds are offered.

Newsletters

You will be added to the Engaging Networks email newsletter list only if you register to receive newsletters via a form or checkbox on the Engaging Networks website. You may opt-out of receiving our newsletters by clicking on the opt-out link included in every email newsletter we send, or by contacting support@engagingnetworks.net and requesting that we stop sending the newsletter. 

Testimonials

We post video customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with its testimonial. 

Links to other Websites

Engaging Networks' web site may contain links to web sites not affiliated with us. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and conditions of such website. Engaging Networks does not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of Engaging Networks' web site. Engaging Networks is not responsible for the privacy practices of any external web sites. 

Notification of Changes

If we make any changes to our privacy policy, we will notify our members and users via email or by posting the changes on our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. Any amended privacy policy will apply to personal information previously collected. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.